Our Policies
Please READ our policies! Scroll to the bottom of the page to book services.
Lea nuestras politicas! Vaya al final de la pagina para reservar servicios!​
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Children/Minors
For comfort, safety and insurance considerations,
WE DO NOT allow children in our suite.
If you have an extra person with you, they can wait in the building lobby and attend to your child. Minors cannot be left in the lobby unattended!
Please make prior arrangements before booking an appointment.
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Arrival Time
We respectfully ask you to arrive no later than 15 minutes to your appointment.
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During Services
Please understand we only allow the patient receiving treatment be present in the treatment room during services. This ensures that the injector can focus entirely on the procedure without any distractions. If you bring a friend or guest, they are welcome to wait in our waiting room until their appointment time or until your procedure is finished.
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Pricing
We strive to provide the most current and competitive pricing information for our services on our website. Feel free to ask about pricing when booking if you have any inquiries. Please note that prices and services are subject to change without prior notice.
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Payment Options
We accept CASH, Debit/Credit Card, Apple pay, Google pay, Cash App, Cherry & Care Credit.
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Taxes & Fees
When scheduling an appointment, there is a $20 fee associated with booking each service. This fee, applicable to one or multiple services, includes taxes and fees. Therefore, when you make a payment using a debit/credit card, Cherry, or Care Credit, these fees encompass the taxes and fees for each booked service.
Upon arrival for your appointment, you will need to pay the service price specified in the description for that particular service. The taxes and fees have already been covered when you booked your appointment online.
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Cash Payments
When you arrive for your appointment, opting to pay in CASH means you won't incur any extra taxes or fees. The fee you paid to book your appointment will be subtracted from the remaining balance for your services. This policy is applicable solely to CASH payments.
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Cherry or Care Credit
If you have been approved with Cherry or plan to use Care Credit for payment, schedule your appointment online to settle your taxes and fees in advance. If you opt to cover taxes and fees using Cherry or Care Credit along with service charges, send me a text at 833-208 8828 with your full name indicating your interest in booking an appointment and paying in full through Cherry or Care Credit. I will schedule your appointment according to availability, and you will be charged for your services, taxes, and fees at the office.
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Booking
Please feel free to text 833-208-8828 before booking if you have any additional questions or to inquire.
Booking must be done online.
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Out of town clients
If you need to request to book outside of our business hours, due to travel or work schedule, please contact me by email or text a minimum of 48 hours prior and arrangements can be made.
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Booking / Cancellation policy / No show
Booking fees are non-refundable. Booking fees can be transferred only if a cancellation is made at least 24 hours before the scheduled appointment and if the appointment is rescheduled within 24 hours of cancellation. You can reschedule online yourself if it's done 24 hours prior to your appointment. We allow a maximum of 3 consecutive rescheduling's; after that, booking with us will no longer be possible.
Failure to cancel or being a no-show within 24 hours will result in the booking fee being non-transferable. Two consecutive no-shows will lead to no longer being able to book at Utopia Aesthetics. Please note that there are absolutely NO-REFUNDS for services provided.
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**We have the right to refuse service to anyone we deem necessary.